We take pride in our product, exchange of product is possible for valid reason ie size. The returned goods will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition with tag still on it in original shipping container as received. If the goods has been used or damaged by the customer, there will not be any refund. Khatam Festive Apparel Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods, customer will received their refund within 7 days after the confirmation. No refund policy unless for valid reson.
Please return your purchase to the following address:
Khatam Festive Apparel Sdn Bhd 39-1, Ken Rimba Commercial Centre, Jalan Lengkuas B16/B, Ken Rimba 40200 Shah Alam, Selangor, Malaysia
Please contact us at email@example.com or +60133644612 if you have any questions or doubts.